PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
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reached out to both paypal and fidelity, paypal said they would get in touch but I called Fidelity and they pushed back like it was supposed to be there until I showed them previous transactions...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Been using apple pay, no issues.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Holy crap - just looked and with orders for the 11.11 sale on a chase card I've got 5x $15 cash advance fees showing up. Ugh
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I haven't seen anyone have success disputing with Paypal and you're in customer service hell if you contact Aliexpress. Best bet might be to ask Chase to waive it. Good luck.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Thanks for adding this data point, very helpful. Yours is the first I've seen where Paypal offered to give the credit.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Do you know where was this posted? It might give us enough to get the credit card companies to credit us the fee, and in the end not paying it to AliExpress and company.
And yes, I used PayPal...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Gonna keep an eye on my credit card statement, I recently did an order and paid half with paypal balance / half credit card. Still pending so we'll see what happens.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Correct, it seems to be 100% Paypal with credit card link.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Using a virtual credit card (also called one-time use or single use credit card number) is another option, bypassing PayPal altogether. I believe most popular credit cards have it (Chase, Citi,...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Thanks for the headsup. Actually bought from Aliexpress a couple days ago and thankfully used my paypal balance - checked and everything appears to be correct.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
PayPal Credit is also another option you can use to avoid this.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
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30 Replies
2,788 Views
Supposedly Aliexpress knows there's an error on their part but I haven't seen them refund anyone's fee.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Someone had posted a chat conversation with Aliexpress where the CSR acknowledged the issue. But I haven't seen an official response from the company.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I tried getting Citi to remove the fee on my Costco Citi Card and the rep was completely clueless. She kept saying that some charge as cash when you pay with venmo etc. Made zero sense since I didnt...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
that's what fidelity was saying because the description is "ali pay" which makes it seem like some kind of cash withdraw charge, the only reason the rep decided to credit me was because I showed him...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I'd try going to Paypal now. The latest update is that they're aware of Ali's mistake but we sort of have to pester Paypal for the refund.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
It shouldn't be since those are considered cash.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I also got hit on my Costco Citicard with a $10 fee. Is this stated somewhere official that there was a technical glitch?
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I had three transactions on aliexpress using PayPal, I was charged $10 for each under the "cash advance". I called PayPal today and was able to speak to a representative and was told this is a known...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Thanks for adding your information. It would be nice if Paypal would just automatically give the credits but at least they are no longer sending you to Aliexpress to contest the charges.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
That's good news and glad you were persistent. Thanks for sharing the info.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Copied this from Reddit:
Aliexpress/Paypal Credit Card Processing Problem:
There appears to be some technical glitch happening to US Customers from Aliexpress or Alipay where the credit card...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Had a transaction on November 3. Just checked the account and it looked just fine.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Yep. Made 3 orders using PP on AE. Got hit with 3x $10 fee.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I just got off the phone with citi for my cash advance fees and they did not refund. They stated that some merchants treat transactions like a cash advance when you pay with venmo and similar etc....
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Yes, this is very bad. I'm seeing data points of some people getting charged 10x$10 in cash advance fees. So far, it seems like the only reprieve is either getting a refund for the item or convincing...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I did receive a credit of $30 from them tonight. Hopefully they can get this issue resolved quick for all the aggravation they're causing folks.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I received a $10 credit from PayPal today. I sent a chat through PayPal AI Assistant, messaged the entire issue in full, kept getting autoresponses and responded "chat with agent" about 4 times until...
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
Yeah,it was only with Paypal payments. I haven't seen any recent data so it may be fixed now. But everyone's trying to figure out how to get the $10's waived.
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
So to be clear using an existing paypal balance, debit card, or bank as the funding source wouldn't be impacted by this, right?
PSA: Aliexpress charging $10 cash advance fee on Paypal payments
Thread created 11-19-2025 by dealhelmet
+25 Score
30 Replies
2,788 Views
I saw on it somewhere on Reddit, I think. There are several posts on there about this fiasco.
However, the latest update seems to be that you can go to Paypal to get it refunded now. I'd give that...