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+25 Score 30 Replies 2,788 Views
Post #180392161 added 11-21-2025 2:24 PM by pumm3l in Consumer Awareness
reached out to both paypal and fidelity, paypal said they would get in touch but I called Fidelity and they pushed back like it was supposed to be there until I showed them previous transactions...
+25 Score 30 Replies 2,788 Views
Been using apple pay, no issues.
+25 Score 30 Replies 2,788 Views
Post #180327715 added 11-20-2025 12:02 AM by Formless in Consumer Awareness
Holy crap - just looked and with orders for the 11.11 sale on a chase card I've got 5x $15 cash advance fees showing up. Ugh
+25 Score 30 Replies 2,788 Views
I haven't seen anyone have success disputing with Paypal and you're in customer service hell if you contact Aliexpress. Best bet might be to ask Chase to waive it. Good luck.
+25 Score 30 Replies 2,788 Views
Thanks for adding this data point, very helpful. Yours is the first I've seen where Paypal offered to give the credit.
+25 Score 30 Replies 2,788 Views
Post #180395071 added 11-21-2025 3:51 PM by MrDoc in Consumer Awareness
Do you know where was this posted? It might give us enough to get the credit card companies to credit us the fee, and in the end not paying it to AliExpress and company. And yes, I used PayPal...
+25 Score 30 Replies 2,788 Views
Post #180325129 added 11-19-2025 9:44 PM by Dashey10 in Consumer Awareness
Gonna keep an eye on my credit card statement, I recently did an order and paid half with paypal balance / half credit card. Still pending so we'll see what happens.
+25 Score 30 Replies 2,788 Views
Post #180421321 added 11-22-2025 12:03 PM by dealhelmet in Consumer Awareness
Correct, it seems to be 100% Paypal with credit card link.
+25 Score 30 Replies 2,788 Views
Post #180326665 added 11-19-2025 11:11 PM by FatFaluz in Consumer Awareness
Using a virtual credit card (also called one-time use or single use credit card number) is another option, bypassing PayPal altogether. I believe most popular credit cards have it (Chase, Citi,...
+25 Score 30 Replies 2,788 Views
Post #180326224 added 11-19-2025 10:48 PM by Eragorn in Consumer Awareness
Thanks for the headsup. Actually bought from Aliexpress a couple days ago and thankfully used my paypal balance - checked and everything appears to be correct.
+25 Score 30 Replies 2,788 Views
Post #180327913 added 11-20-2025 12:15 AM by Resetclock in Consumer Awareness
PayPal Credit is also another option you can use to avoid this.
+25 Score 30 Replies 2,788 Views
Supposedly Aliexpress knows there's an error on their part but I haven't seen them refund anyone's fee.
+25 Score 30 Replies 2,788 Views
Someone had posted a chat conversation with Aliexpress where the CSR acknowledged the issue. But I haven't seen an official response from the company.
+25 Score 30 Replies 2,788 Views
I tried getting Citi to remove the fee on my Costco Citi Card and the rep was completely clueless. She kept saying that some charge as cash when you pay with venmo etc. Made zero sense since I didnt...
+25 Score 30 Replies 2,788 Views
Post #180398065 added 11-21-2025 5:31 PM by pumm3l in Consumer Awareness
that's what fidelity was saying because the description is "ali pay" which makes it seem like some kind of cash withdraw charge, the only reason the rep decided to credit me was because I showed him...
+25 Score 30 Replies 2,788 Views
Post #180421306 added 11-22-2025 12:02 PM by dealhelmet in Consumer Awareness
I'd try going to Paypal now. The latest update is that they're aware of Ali's mistake but we sort of have to pester Paypal for the refund.
+25 Score 30 Replies 2,788 Views
Post #180451177 added 11-23-2025 12:05 PM by the.barbrR in Consumer Awareness
It shouldn't be since those are considered cash.
+25 Score 30 Replies 2,788 Views
Post #180387934 added 11-21-2025 12:32 PM by MrDoc in Consumer Awareness
I also got hit on my Costco Citicard with a $10 fee. Is this stated somewhere official that there was a technical glitch?
+25 Score 30 Replies 2,788 Views
Post #180483166 added 11-24-2025 11:04 AM by meade in Consumer Awareness
I had three transactions on aliexpress using PayPal, I was charged $10 for each under the "cash advance". I called PayPal today and was able to speak to a representative and was told this is a known...
+25 Score 30 Replies 2,788 Views
Thanks for adding your information. It would be nice if Paypal would just automatically give the credits but at least they are no longer sending you to Aliexpress to contest the charges.
+25 Score 30 Replies 2,788 Views
That's good news and glad you were persistent. Thanks for sharing the info.
+25 Score 30 Replies 2,788 Views
Copied this from Reddit: Aliexpress/Paypal Credit Card Processing Problem: There appears to be some technical glitch happening to US Customers from Aliexpress or Alipay where the credit card...
+25 Score 30 Replies 2,788 Views
Post #180326572 added 11-19-2025 11:07 PM by oldbridge in Consumer Awareness
Had a transaction on November 3. Just checked the account and it looked just fine.
+25 Score 30 Replies 2,788 Views
Post #180327928 added 11-20-2025 12:16 AM by tomatoshoe in Consumer Awareness
Yep. Made 3 orders using PP on AE. Got hit with 3x $10 fee.
+25 Score 30 Replies 2,788 Views
I just got off the phone with citi for my cash advance fees and they did not refund. They stated that some merchants treat transactions like a cash advance when you pay with venmo and similar etc....
+25 Score 30 Replies 2,788 Views
Yes, this is very bad. I'm seeing data points of some people getting charged 10x$10 in cash advance fees. So far, it seems like the only reprieve is either getting a refund for the item or convincing...
+25 Score 30 Replies 2,788 Views
Post #180495871 added 11-24-2025 3:36 PM by meade in Consumer Awareness
I did receive a credit of $30 from them tonight. Hopefully they can get this issue resolved quick for all the aggravation they're causing folks.
+25 Score 30 Replies 2,788 Views
Post #180451153 added 11-23-2025 12:04 PM by the.barbrR in Consumer Awareness
I received a $10 credit from PayPal today. I sent a chat through PayPal AI Assistant, messaged the entire issue in full, kept getting autoresponses and responded "chat with agent" about 4 times until...
+25 Score 30 Replies 2,788 Views
Yeah,it was only with Paypal payments. I haven't seen any recent data so it may be fixed now. But everyone's trying to figure out how to get the $10's waived.
+25 Score 30 Replies 2,788 Views
Post #180419665 added 11-22-2025 11:05 AM by delti90 in Consumer Awareness
So to be clear using an existing paypal balance, debit card, or bank as the funding source wouldn't be impacted by this, right?
+25 Score 30 Replies 2,788 Views
Post #180421270 added 11-22-2025 12:01 PM by dealhelmet in Consumer Awareness
I saw on it somewhere on Reddit, I think. There are several posts on there about this fiasco. However, the latest update seems to be that you can go to Paypal to get it refunded now. I'd give that...

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